Tap on your Apple ID icon, then tap “Purchase History.”ģ. Open the App Store or iTunes on your iPhone, iPad or computer.Ģ. Method 1: Through the App Store or iTunesįor purchases made on the App Store or iTunes, you can request a refund by following these steps:ġ. With these in mind, let’s explore the methods of request available for getting refunds from Apple. Unauthorized purchase by others: A family member, friend or anyone with access may have purchased something on your account without your permission. Accidental purchase: You may have tapped or clicked the wrong button, and the purchase went through unintentionally.ĥ. Dissatisfaction with the product: Perhaps you never used the app or decided it was not worth the price.Ĥ. Technical issue: This could mean an app that does not perform as advertised, crashes frequently, or contains a bug.ģ. Billing error: This occurs when you notice a charge on your account for a purchase you did not authorize or do not recognize.Ģ.
Here are the common reasons why customers typically ask for a refund:ġ.
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However, with this guide, you’ll learn everything you need to know about how to get a refund from Apple for the App Store, iTunes, and more.īefore we explore the different options available to you for obtaining a refund, it is important to first understand the reasons for requesting one. Unfortunately, the process can be confusing to navigate, especially if you’re not familiar with Apple’s policies.
Apple’s App Store, as well as its other digital storefronts, such as iTunes, can be a great source of entertainment and productivity tools, but there may come a time when you need to get a refund for a purchase.
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